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FAQ

Fill out the contact form and you will receive an email within 24 hours. If you do not receive the information, please check your junk/spam folder.

A 50% non-refundable retainer (due upon receipt) is required to hold your date. The balance is due 14 days prior to event date. If you book less than 14 days from your event date, the total amount must be paid in FULL. Payment can be made via PayPal or using any major credit card. No services will be provided without payment in full. 

We arrive 1 hour before your event start time to set up. Once your contracted hours of service are up, we begin breaking down.  

A 10x10 space is preferred to accommodate booth setup. A minimum 8x8 space is required. We will need to be within 10 Ft of a working power outlet. It is the clients’ responsibility to ensure adequate space for equipment for operation as listed. The Roamer goes where the action is. 

Yes, we have a variety of props to choose from such as hats, glasses, signs, etc. Please note that digital props are used with the Roamer, and of course, you may provide props. Also, you may order custom props to compliment your event theme for an additional fee. Sufficient time is needed for production and delivery.

Guests will receive their photos via email or texts unless you add printing services to your experience at an additional cost.

Yes, there are different filters. However, color, black & white and sepia are the most requested.  

Outdoor events are sometimes a bit challenging due to setup location, power, etc. It is determined on a case-by-case basis after a site visit. In the event of inclement weather or weather conditions such as high humidity, extreme heat, rain/mist and/or strong wind, we will require an alternate indoor location on the same day and time of the scheduled photo booth rental. For outdoor events, client is responsible for providing a 10x10 tent (may be rented for additonal fee) AND a level area.

We strongly suggest the photoboth is where the action is or where there will be good foot traffic. Try to avoid a location that is "out of sight, out of mind" such as a hallway or an adjoining room. The Roamer goes anywhere. 

We don't recommend setting up or taking down the photobooth while your event is going on. This can be disruptive to you, your guests and a program depending on placement.  

There are no setup or travel charges if the location is under 30 miles.

Any request for a date change must be made in writing at least thirty (30) days in advance of the original event date. Change is subject to photo booth availability. If there is no availability for the alternate date, the non- refundable retainer shall be forfeited, and event cancelled. If event is cancelled by the client for any reason, the non-refundable reservation fee is forfeited. Refunds are only granted in acts of natural disaster or otherwise as a courtesy at the discretion of MarvaD Events Photobooth.

That's no problem. Fill out the Contact Form and we'll be sure you hear back from us. 

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